Returns & Exchanges

At North Sails, we are committed to providing high-performance gear that meets your expectations; if you are not satisfied with your purchase, you can return items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all technical tags and labels are attached and the products are in unworn condition.

• 3.
  Label and Ship

  Print the prepaid shipping label provided by the portal and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a refund will be processed to your original payment method within 5-7 business days.